Last updated: July 2026
You have the right to request deletion of your personal data. This page explains how to submit a request, what happens to your data, and how quickly we respond, in line with the GDPR, UK GDPR, and CCPA/CPRA.
Sellers may request deletion of their account, profile, catalog, and associated personal data. Buyers may request deletion of the personal data submitted when placing an order or booking with a seller. Because a seller controls buyer order data, we may need to coordinate with, or direct you to, the seller for order-specific requests, and we will assist as required by law.
Email support@sellflow.bio from the address associated with your account, or use the button below. Include your account email or username, your role (seller or buyer), and the storefront involved if applicable. We will verify your identity before acting to protect your data from unauthorized deletion.
Once verified, we delete or irreversibly anonymize the personal data we hold about you across our systems, including profile details, catalog content, contact information, and analytics tied to your identity. Sellers can also delete individual products and content directly from the app before requesting full account deletion.
We may retain limited data where the law requires it or where we have a legitimate need — for example, transaction and order records for tax and accounting, records needed to resolve disputes or prevent fraud and abuse, and data under legal hold. Retained data is kept only as long as necessary and is protected accordingly.
We aim to confirm receipt promptly and to complete verified deletion requests within 30 days, or sooner where required by applicable law. If a request is complex, we will let you know and may extend the period as the law permits.
For help with a deletion request or your other privacy rights, contact support@sellflow.bio or read our Privacy Policy.